Bought for my boyfriend as he loves the style and has them in black. Unfortunately, one trainer felt bigger than the other but both looked the same. Took it to the store (you can take the product to the store instead of dealing with it online) they immediately changed the trainers for another pair. Great customer service.I absolutely loved these trainers, I wear nothing but trainers as it’s what I’m most comfortable in.I wore these trainers for 3 days on the go in London & noticed the leather had split from the seem, gutted I was to say the least, as they’re my favourite pump at the moment..!I’ve emailed through amazon twice, the first email, I got an automated email back, saying I don’t need to do anything else! A week later, I emailed again, this time nothing, not very impressed with customer service regarding faulty items!Look great, very comfy and decent quality leather, usually last a year or 2 with everyday wear.Theses are a present. Arrived on time, good quality, Smart trainers. Go for next size up, they are on the small side. Always done this from experience.Very soft leather, these are the only trainers i wear. Thank you.